Order Fulfillment

What is the production time for an order?
For orders under 100 units, we expect 3-5 days in production before shipment. Higher quantity orders may take an extra day to manufacture.
Mon, 19 Oct, 2020 at 10:58 AM
What is the shipping time for an order?
We offer a variety of shipping methods. The transit time depends on shipping method and destination. For estimates, please review the shipping table on the ...
Mon, 19 Oct, 2020 at 10:58 AM
Do larger orders require a higher tier of shipping?
To reduce your shipping costs we suggest orders that are 15 pounds or more to be shipped via Ground instead of Mail or Priority Mail. The end weight will ul...
Mon, 19 Oct, 2020 at 10:58 AM
Where are the products produced and shipped from?
We have print facilities located in Australia, Canada, Europe, the United Kingdom, and the United States. Your order will be routed to the printer closest t...
Mon, 19 Oct, 2020 at 10:58 AM
Are there any countries exempt from delivery?
Because FedEx is one of our primary carriers, we do not ship to the countries they do not service. For a list of those countries, please click here.
Mon, 19 Oct, 2020 at 10:58 AM
Where can I view the status of my order?
We provide this information via the Print Job Details view.
Mon, 19 Oct, 2020 at 10:58 AM
Does Lulu offer drop shipments?
Whether the destination of your print job is your business or to one of your clients, all of our fulfillment is considered drop ship. Each print job will ar...
Mon, 19 Oct, 2020 at 10:58 AM
Does Lulu ship to loading docks?
Typically, the need to deliver to a loading dock requires the order to be quite large. If your order qualifies, then it will be sent to a loading dock.
Mon, 19 Oct, 2020 at 10:59 AM
How do I place a reorder?
Simply repeat the process for initial print job creation with the same interior and exterior files.
Mon, 19 Oct, 2020 at 10:59 AM