Order Fulfillment

For orders under 100 units, we expect 3-5 days in production before shipment. Higher quantity orders may take an extra day to manufacture.

The Fulfillment Fee offsets the cost of packaging your books for shipping in a durable, safe, and responsible manner. This fee is 1.50 USD and will appear a...

We have print facilities located in Australia, Canada, Europe, the United Kingdom, and the United States. Your order will be routed to the printer closest t...

We offer a variety of shipping methods. The transit time depends on shipping method and destination. For estimates, please review the shipping table on the ...

Because FedEx is one of our primary carriers, we do not ship to the countries they do not service. See the attached file for a list of those countries.  ...

To reduce potential shipping method errors, we suggest shipping orders that are 15 pounds or more  via Ground instead of Mail or Priority Mail. The end weig...

We provide this information via the Print Job Details view.

One way to create a reorder is by simply repeating the process for initial print job creation with the same interior and exterior files. You can also cr...

Your packing slip profile can be customized on the User Account page in the Developer Portal. The return address provided in the packing slip profile will b...

Lulu is a print-on-demand company, so any physical products purchased will need to be printed and bound before they are shipped. This includes books, yearbo...