General

Are there fees to use Lulu’s Print API?
Lulu’s Print API is free to use. The only charges are those associated with print jobs (books, shipping, and sales tax) and any custom integrations, print p...
Mon, 19 Oct, 2020 at 10:56 AM
Why am I being charged tax?
We are subject to the same tax collection requirements as any other retailer. Lulu collects sales taxes and VAT (value added tax) in the following ways: ...
Mon, 19 Oct, 2020 at 10:56 AM
Can I add tax-exemptions to my account?
A valid tax-exempt or reseller certificate can be applied to your account. Please contact us via our Support page.
Mon, 19 Oct, 2020 at 11:23 AM
Can I provide you my VAT information so I am not charged VAT?
At this time, our system cannot store a client’s VAT information, therefore all sales incurring VAT must include VAT.
Mon, 19 Oct, 2020 at 10:56 AM
Where can I access Lulu’s VAT registration numbers for my reporting and invoicing purposes?
Please contact our support team by creating a ticket for this information. They will be happy to provide it for you.
Mon, 19 Oct, 2020 at 11:24 AM
What payment methods are accepted?
We require a print job to be paid with a credit card before printing begins. This can be done one of two ways: Select the print job(s) that you wish to pa...
Mon, 19 Oct, 2020 at 10:56 AM