FAQ for the Lulu Print API

General 6

• Are there fees to use Lulu’s Print API?
• Why am I being charged tax?
• Can I add tax-exemptions to my account?
• Can I provide you my VAT information so I am not charged VAT?
• Where can I access Lulu’s VAT registration numbers for my reporting and invoicing purposes?

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File Setup and Creation 11

• What files are required for Lulu Print API production?
• What programs can be used to create PDFs?
• What are the recommended settings for the interior PDF?
• What are the recommended settings for the cover PDF?
• Does Lulu provide templates?

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Product Setup 10

• What are the full product options available?
• What if you don’t have the size or options desired?
• What is the difference between paper types?
• What is the difference between print color options?
• What is the difference between binding types?

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Order Fulfillment 10

• What is the production time for an order?
• What is the shipping time for an order?
• Do larger orders require a higher tier of shipping?
• Where are the products produced and shipped from?
• Are there any countries exempt from delivery?

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